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Whatever you’ve got on the horizon, our Conversational Experiences solution can play a vital role in boosting engagement, igniting your campaign and delivering real business value.
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Our tailored chatbot experiences boost the effectiveness and reach of your marketing, bringing a new level of interactivity, while driving strong engagement.
We’ll work with you to develop a truly engaging chatbot experience with a conversational tone and narrative that enhances your brand image.
Keep the conversation flowing and boost engagement by launching Conversational Experiences across chat, WhatsApp, Facebook Messenger, and SMS.
Our experiential Chatbots will add a unique dimension to your marketing, delivering personalised experiences that delight customers and drive engagement.
If you’ve been underwhelmed by Chatbot technology in the past, we’re confident that our unique approach will change your mind. Developed using natural language processing (NLP) and machine learning (ML), our AI Chatbots focus on the customers’ experience and drive brand engagement in its truest form.
Discover which marketing campaigns drive the strongest ROI with analytics and over 40+ custom platform integrations - we take care of delivering qualified leads straight to your CRM.
Discover how visitors engage with your products with analytics and over 40+ custom integrations - we take care of delivering converted buyers straight to your e-commerce platform.
Discover how to improve your CX with analytics and over 40+ custom integrations - we take care of delivering resolved customer queries straight to your support platform.
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Before using chat, we offered email and primarily a fully staffed hotline where people could contact us. However, It's 2021; we need to meet people where they are at. Demographics are changing - gambling is changing, and people are increasingly feeling more comfortable engaging with others through chat... We can provide a better service through chat with better quality control. We don't necessarily know the location of someone that calls us through the hotline. However, we know their IP address with chat, and we can give them recommendations on local support.
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Every other chat software, except for what The Chat Shop was able to provide us, counts a conversion when a person speaks with you. That's not a conversion for us - these people don't trust us yet. So it’s a conversion when they warm up to us and provide us with their contact info - I needed a solution so that I could track where my marketing dollars were going, and Joe and the team at The Chat Shop were able to put that together for me.
The Chat shop also challenged us to find the right formula. You can be the expert in your own business but not an expert in how a chat works. Let them challenge you - on how to optimise and get the performance out of a chat. If you take advantage of that knowledge and skill - and you trust them - you will get great results!
Following a review of over 400 research tools and software, this white paper examines the ecosystem of technologies for social science research.
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