Case studies

Our results speak for themselves, but sometimes it’s good to hear it first hand too. Find out what we’ve done for a variety of businesses in our case studies.

Consulting & Training
E.ON
In this case study, we’re going to tell you the story of E.ON, and how they connected with their customers like never before through conversation.
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Conversational Marketing
SES Satellites
How a global leader in content connectivity adopted Conversational Marketing to enrich lead generation while gathering market insights and gaining a competitive advantage.
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Conversational Support
BFI Player
The BFI uses The Chat Shop’s Conversational Support solution providing real-time customer support at scale on their new video-on-demand service.
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Conversational Commerce
CBS Bahamas
How the 'Home depot of the Bahamas' uses The Chat Shop’s Conversational Commerce solution to increase onsite conversions and engage shoppers.
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Conversational Commerce
77 Diamonds
Live chat for luxury retailers, handled with precision. Find out how 77 Diamonds uses our award-winning managed live chat to attract new customers and increase sales.
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Conversational Marketing
Hitachi
How an automotive leasing brand uses The Chat Shop’s Conversational Marketing solution for engaging with customers and scaling quality lead generation.
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In case you hadn’t noticed, chat is very much our thing.

So why not put us through our conversational paces and get in touch?