My primary goal is to generate more business from my website.Find out more
We create conversations.
From consulting to skilled UK and US outsourcing, we get live chat to increase your sales leads by 50% and achieve 99% customer satisfaction.
Live chat and chatbot sales and support services for aspirational brands across industries.
How we can help
One team. Multiple solutions.
Empower your digital strategy with the best live chat service provider in the market. We’re digital marketers with the people, processes and technology to solve real problems. Find out how we can help you solve problems from PPC conversion and lead generation to technical support with our live chat answering service.Find out more
The Chat Shop have been excellent from the start. With their behavioural targeting and UK-based live chat agents, we’ve seen a substantial increase in the number of leads generated from our site.
David Leighton, Sales and Marketing Manager, Saab
Find out more about The Chat Shop + SaabRead more
Live chat support services
Partner with the best people in the market and a unique methodology, so that you can focus on your core business. Discover our award-winning live chat service for your website.Find out more
Based on real learnings from delivering live chat every day. Let us help you get it right from the start. See how we can engineer the best chat service for your website.Find out more
Live chat agent solutions
Looking for the best live chat agents in the business? Award-winning, highly trained UK and US based live chat agents hired by us for live chat on your website. See how our live chat agent recruitment programme can make a difference for you.Find out more
Our custom workshops give your team the skills they need to deliver chat like a pro. Monitoring across over 25 different qualitative and quantitative metrics from live chat user setup to industry-leading conversion rates. Find out more.Find out more
Calculate the ROI of live chat services for your website
How many sales are you losing?
Even one is too many. We give you 50% more qualified leads from your existing traffic. Calculate the ROI of our award-winning, lead-generating live chat on your site and see what chat can do for you.
See how many more sales you’ll get in real money with our live chat service on your website.Find out more