Conversational Marketing

Lead generation powered by Conversation. Don’t just pay for contact details, pay for verified, qualified meetings with buyers.

Let's talk

We’re taking lead generation up a level

01

Fully qualified, booked meetings with buyer intent

Start your sales meetings with confidence. We identify your target buyer, engage them in conversation and uncover their needs. We then convert them into qualified leads and directly put their information into your CRM - eliminating hours of wasted time for your sales team, as we deliver qualified leads with accuracy.

02

Not only are the leads qualified – they are verified

All contact details are programmatically verified, providing a new level of confidence.
In addition to verified contact information, you’ll also have accurate, in-depth insights we’ll provide from our conversation so that you can understand buyer intent.

03

More conversations means more converted web traffic

We have a deep understanding of identifying buying signals through conversations. Using proven methods to talk to more prospects at the right time drives more conversions than ever before. We understand what drives revenue and ensure high intent leads are scheduled for a meeting with your sales team too close.

04

Leads your sales team will love

A lead is much more than just a name and email address. Every opportunity we create meets your ideal customer profile and includes a wealth of information to enable better close rates.

How The Chat Shop Drives Lead Generation

Strategy Backed, Insight Led

We understand that each business is unique with its own challenges and goals. Our in-depth consultation ensures we understand your full customer journey and organisational ambitions.

We'll create your personalised data-driven lead generation strategy combining our knowledge and expertise, ensuring better outcomes from day one. Continuous optimisation is at the heart of what we do, and we take the time to listen to you and your customers in true partnership.


The Partnership Begins

As part of onboarding, our launch team will take time to fully understand your company’s macro and micro environment. In order to effectively engage and convert prospects, we work to develop a deep understanding of your tone of voice, values, USP's, and other critical information about your company. This all occurs in a kick-off meeting with your dedicated account manager, who will take a deep dive at Google Analytics to understand your goals and how we can optimise.

Getting Your Ideal Customer

We’ll know confidently what a good, qualified lead looks like for you and what details are important to capture. Additionally, if there are top products you want to promote, we can build a proactive strategy to put those at the forefront of what we’re talking about in chat. We will capture all lead details and book meetings with buyer insights. Our team work with you to ensure all leads are fully integrated into your CRM system.


Technology Powered By People

Our team never stops optimising your account based on the data we are seeing. With every chat we have, we’re gathering insights to improve the ratio of conversations to qualified, verified leads. Having brilliant tech is only one side of the picture - our focus is on the execution of the technology, and our tech team will never stop developing new approaches to optimise.

Learn more about Lead Generation

We charge based on qualified leads created and meetings scheduled

Exactly how much depends on a variety of factors like your average order value and margin, traffic, current and anticipated conversion rates, and how complex your product/service is.

Most of our customers are paying between $50 - $140 (£35 - £105) per qualified lead and ~40% more per scheduled meeting. If you’d like to know some more accurate cost estimates without a consultation, share some details with us and we’ll come back to you.

Over 40+ integrations available

Discover which marketing campaigns drive the strongest ROI with analytics and over 40+ custom platform integrations - we take care of delivering qualified leads straight to your CRM.

The right price for you

Thank you! Your submission has been received!
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The Basics
Includes your first 100 human chats/mo
Starts at
£600/month

Simple and effective Conversational Marketing for small companies looking to maximise their lead generation.

Identify & Engage
  • Basic Greetings
Chat & Convert
  • Human Chat or Chatbot
  • Pretty Good Knowledge
  • CRM Integration
Understand & Optimise
  • Shared Account Management
  • Real-time Reporting Portal
  • Google Analytics Training
Most of our customers use this one!
Enhanced
Includes your first 500 human chats/mo
Starts at
£2350/month

Generate highly qualified and engaged leads with our enhanced knowledge strategy, and Hybrid Human + AI.

Includes everything in
The Basics, plus:
Identify & Engage
  • Enhanced Greetings
Chat & Convert
  • Hybrid Human + AI Chat
  • Enhanced Knowledge
  • Facebook Messenger
  • Calendly Integration
Understand & Optimise
  • Dedicated Account Management
  • Monthly Reviews
  • Enhanced Strategy
  • UTM Tracking
Enterprise
Includes your first 1200 human chats/mo
Starts at
£5040/month

The ultimate Conversational Marketing solution to drive revenue growth at scale.

Includes everything in
Enhanced, plus:
Identify & Engage
  • Dynamic Engagement
  • Campaign Targeting
Chat & Convert
  • Enhanced Hybrid Human +
    AI Chat
  • In-App Chat
Understand & Optimise
  • Weekly Reviews
  • Custom Reports
Custom
Starts at
POA

Let us create a custom solution unique to you:

Perfect if you’re
looking for something unique!

Over 40+ integrations available

Discover which marketing campaigns drive the strongest ROI with analytics and over 40+ custom platform integrations - we take care of delivering qualified leads straight to your CRM.

The right price for you

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
The Basics
Includes your first 100 human chats/mo
Starts at
£800/month

Simple and effective Conversational Marketing for small companies looking to maximise their lead generation.

Identify & Engage
  • Basic Greetings
Chat & Convert
  • Human Chat or Chatbot
  • Pretty Good Knowledge
  • CRM Integration
  • Basic Shopify/Magento Integration
Understand & Optimise
  • Shared Account Management
  • Real-time Reporting Portal
  • Google Analytics Training
Most of our customers use this one!
Enhanced
Includes your first 500 human chats/mo
Starts at
£2350/month

Generate highly qualified and engaged leads with our enhanced knowledge strategy, and Hybrid Human + AI.

Includes everything in
The Basics, plus:
Identify & Engage
  • Enhanced Greetings
  • Basket Abandonment
Chat & Convert
  • Hybrid Human + AI Chat
  • Enhanced Knowledge
  • Facebook Messenger
  • Full Shopify/Magento integration
Understand & Optimise
  • Dedicated Account Management
  • Monthly Reviews
  • Enhanced Strategy
  • UTM Tracking
Enterprise
Includes your first 1200 human chats/mo
Starts at
£5040/month

The ultimate Conversational Marketing solution to drive revenue growth at scale.

Includes everything in
Enhanced, plus:
Identify & Engage
  • Dynamic Content
  • Campaign Targeting
Chat & Convert
  • Enhanced Hybrid Human +
    AI Chat
  • In-App Chat
  • 'Where's my order?' Bot
Understand & Optimise
  • Weekly Reviews
  • Custom Reports
Custom
Starts at
POA

Let us create a custom solution unique to you:

Perfect if you’re
looking for something unique!

Over 40+ integrations available

Discover how visitors engage with your products with analytics and over 40+ custom integrations - we take care of delivering converted buyers straight to your e-commerce platform.

The right price for you

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.
The Basics
Includes your first 500 chatbot
interactions/mo
Starts at
£700/month

Simple and effective Conversational Marketing for small companies looking to maximise their lead generation.

Identify & Engage
  • Basic Greetings
Chat & Convert
  • Chatbot
  • Pretty Good Knowledge
  • CRM Integration
Understand & Optimise
  • Shared Account Management
  • Real-time Reporting Portal
  • Google Analytics Training
Most of our customers use this one!
Enhanced
Includes your first 2500 chatbot
interactions/mo
Starts at
£2600/month

Generate highly qualified and engaged leads with our enhanced knowledge strategy, and Hybrid Human + AI.

Includes everything in
The Basics, plus:
Identify & Engage
  • Enhanced Greetings
Chat & Convert
  • Enhanced Knowledge
  • Facebook Messenger
Understand & Optimise
  • Dedicated Account Management
  • Monthly Reviews
  • Enhanced Strategy
Enterprise
Includes your first 1200 chats or 6000
chatbot interactions/mo
Starts at
£5140/month

The ultimate Conversational Marketing solution to drive revenue growth at scale.

Includes everything in
Enhanced, plus:
Identify & Engage
  • Dynamic Engagement
Chat & Convert
  • Hybrid Human + AI Chat
  • API-powered Chatbot
Understand & Optimise
  • Weekly Reviews
  • Custom Reports
Custom
Starts at
POA

Let us create a custom solution unique to you:

Perfect if you’re
looking for something unique!

Over 40+ integrations available

Discover how to improve your CX with analytics and over 40+ custom integrations - we take care of delivering resolved customer queries straight to your support platform.

Can't decide or want to learn more?

Let's talk!

In case you hadn’t noticed, chat is very much our thing.

So why not put us through our conversational paces and get in touch?

Can't decide or want to learn more?

Let's talk!

Can't decide or want to learn more?

Let's talk!

Marketers...Fancy 5 tips on increasing engagement & conversions. Then check out our latest report.

Our case studies

View all Case Studies

Our testimonials

Before using chat, we offered email and primarily a fully staffed hotline where people could contact us. However, It's 2021; we need to meet people where they are at. Demographics are changing - gambling is changing, and people are increasingly feeling more comfortable engaging with others through chat... We can provide a better service through chat with better quality control. We don't necessarily know the location of someone that calls us through the hotline. However, we know their IP address with chat, and we can give them recommendations on local support.

Philip Sherwood
Director of Communications & Marketing
,
Massachusetts Council on Gaming and Health

Every other chat software, except for what The Chat Shop was able to provide us, counts a conversion when a person speaks with you. That's not a conversion for us - these people don't trust us yet. So it’s a conversion when they warm up to us and provide us with their contact info - I needed a solution so that I could track where my marketing dollars were going, and Joe and the team at The Chat Shop were able to put that together for me.

Tim Kearney
Marketing Manager
,
Primo Management Group

The Chat shop also challenged us to find the right formula. You can be the expert in your own business but not an expert in how a chat works. Let them challenge you - on how to optimise and get the performance out of a chat. If you take advantage of that knowledge and skill - and you trust them - you will get great results!

Paul Freeman
Vice President Marketing
,
SES Satellites
View all Case Studies

In case you hadn’t noticed, chat is very much our thing.

So why not put us through our conversational paces and get in touch?

Whitepaper

Unlocking the next level in conversational innovation

Following a review of over 400 research tools and software, this white paper examines the ecosystem of technologies for social science research.

Download now