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Our Live Chat Support solution is all about human engagement. That’s why we call it Human Chat. We marry this with AI automation to find the winning formula for efficient online support.
First and foremost, we understand the transformative power of conversation. We don’t compromise when it comes to delivering meaningful interactions that delight customers, build brand affinity, and drive conversion rates.
Our super-responsive humans and AI customer support solution keeps visitors engaged by resolving issues quickly and efficiently. So much so, our average response time is just 37 seconds and we resolve over 90% of issues on the first contact. Industry-leading satisfaction.
If you’re concerned that integrating our chat solution could be a time-consuming process or even a drain on your dev resources, don’t be. We’ll set everything up so it’s fully integrated and make sure that we’re directing escalations to the right team.
Our industry-leading service consistently delivers exceptional results. With more than 3 million chats to date and a near-perfect 97% customer satisfaction rating, your customer support is in safe hands.
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