We start with people
We accept just 1% of applicants and hire only native English speaking UK and US-based live chat agents.
They receive 100+ hours of paid training and are monitored across over 20 different quantitative and qualitative metrics weekly, along with a custom personal development plan for each agent, all supported by leading technology.
Why outsource your chat to us? We give you the best people, industry-leading processes and the technology to boot with custom conversation approaches and data-driven user targeting, 24 hours a day, 7 days a week. There’s a number of ways we can work with you, find out more below.