Sales Enablement Live Chat

We bring the in-store experience online. Knowledgeable and engaging, with a personalised approach. Our team identify, engage, and convert visitors into happy customers in real-time.

By creating meaningful interactions at just the right time, prospects we talk to are five times more likely to buy, with a 20% higher average order value.

Our solution

Building trust in your brand requires engagement on an emotional level. Every day thousands of carts are abandoned and would-be customers are leaving. We identify interested visitors through a data-driven engagement strategy and connect with them through chat before they leave to a competitor.

We develop deep domain expertise and engage on a personal level to support the buying process. While you focus on traffic generation, we convert more of that traffic into happy customers. A true partnership which drives real results.

Sales chat transcript

Read a case study

The Chat Shop have helped 77 Diamonds bring their luxury customer experience online with 99% CSAT scores and deliver a 322% return on their investment.

Find out how they use award-winning managed live chat and engagement tools to attract new customers, increase sales and maximize their marketing spend.

Looking to supercharge your sales with award-winning service?

Find out what chat can do for you today: