A strategic programme focused on how we can build an outstanding digital support experience for paid accounts and use chat to get you more conversions. From site reviews, to deep-dive analytics, traffic profiling, and engagement approaches.
Setting up chat is one part, making our external team fit seamlessly with yours is another. Custom knowledge base built for your business, optimised for chat with over 2000 points of information.
Live chat outsourcing
UK and US based expert live chat team with a specialisation in SaaS. Our live chat experts are the kind of people you’d hire, but they’re committed to one thing, excellence in chat.
Data is our friend so each week we check in. Our optimisation programme means we see what’s working and what’s not, so we grow and improve with you.