We can help students before they’ve submitted their application, right through to alumni relations management. Students and parents are working together as decision makers and we’re able to supply them with the information they need.
We match visitor tone, so that we can easily communicate, whether they are a student or parent. The right tone means that your potential students are put at ease and are willing to discuss their personal needs.
Our personal interactions deliver a 99% customer satisfaction rating.
We deliver custom conversation approaches and data driven user targeting. We identify key engagement opportunities to deliver the right message at the right time.
To encourage students to apply, knowing your courses and campus is key. We understand your establishment like one of your own.
A strategic programme focused on how we can build an outstanding digital support experience for students and use chat to get you more applications. From site reviews, to traffic profiling and engagement approaches.
Setting up chat is one part, making an external team fit seamlessly with yours is another. Custom knowledge base built for your business, optimised for chat with over 200 points of information.
UK and US-based expert live chat team. Our live chat experts are the kind of people you’d hire, but they’re committed to one thing, excellence in chat.
Data is our friend so each week we check in. Our optimisation programme means we see what’s working and what’s not, so we grow and improve with you.
Average increase in leads delivered for our customers
In revenue generated from leads and sales delivered by our team
Customer satisfaction rating – the highest in the industry