Chatbot build, management and optimisation
All conversations on your website are important.
But some are more important than others. When visitors have a simple query or request it may not justify talking to a Live Agent, that’s where AI Chat comes in.
Our conversational AI Chatbot uses market-leading Natural Language Processing and Machine Learning combined with our expertise in onsite conversations to enhance both retention and acquisition.
We can build highly engaging chatbots for a wide range of uses, including product recommendations, lead capture, and customer support.
Following our onboarding process, we can be live in weeks, not months.
Chatbot management and optimisation
Customer and business needs develop over time. A crucial part of our chatbot development process is to regularly review and optimise the flow, content, and API integrations to ensure we’re delivering the results and customer experience everyone is proud of.