Why Do You Need This Report?
The B2B landscape has changed rapidly in the last several months. Now more than ever, you are what you say.
B2B buyers aren’t just reading your mission statement or your website to make their decisions- they’re having conversations with brands. This means that buyer’s perceptions are not only shaped by what your social media, website, or advertising campaigns say… they’re shaped most by what the people inside your organisation are saying.
Customers equate the quality of your company with the quality of the conversations they have with you and your employees. Now more than ever, those conversations are happening in real-time through chat software on a company’s website.
Is this a weak link for you? What conversations are happening on your website?
Are you ready to take a look behind the curtain at the strategies and advice of successful B2B marketers to immediately improve your strategy?