About us

The Chat Shop is about people – people who believe in what they do. We’re about conversations that inspire, not scripted platitudes. We’re powered by people and driven by data. We’re here to help you get the job done.

We’re the live chat experts. From live chat consulting to skilled US and UK live chat outsourcing. We get live chat to increase your leads by 50% and achieve 99% customer satisfaction.

Real People, Real Conversations

Work with us

We’re constantly adding to our team. And if you want to add your energy, skills and desire to The Chat Shop family, we’d love to hear from you right here and now. Why wait?

If you love interacting with people, learning and sharing your knowledge with others then joining our live chat team may well be for you.

Find out more.

Contact us

Find us

The Chat Shop Ltd
The Light Box, Unit G09
111 Power Road
W4 5PY

Get in touch

Phone (UK): 020 3567 1037

Phone (US): 1 702 986 0846

Email: ideas@thechatshop.com