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About us

The Chat Shop is about people – people who believe in what they do. We’re about conversations that inspire, not scripted platitudes. We’re powered by people and driven by data. We’re here to help you get the job done.

We’re the live chat experts. From live chat consulting to skilled US and UK live chat outsourcing. We get live chat to increase your leads by 50% and achieve 99% customer satisfaction.

Real People, Real Conversations

Work with us

We’re constantly adding to our team. And if you want to add your energy, skills and desire to The Chat Shop family, we’d love to hear from you right here and now. Why wait?

Live Chat Jobs

Looking for the best live chat agents for your own website?If you love interacting with people, learning and sharing your knowledge with others then joining our live chat team may well be for you. You’ll...

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Business Development Executive

If you are a confident and driven sales professional with excellent presentation abilities, negotiation, and closing abilities, we’re looking for you!

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Marketing Executive

If you want to really be a part of a brand’s journey to further success, this is the place to be.

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Contact us

Find us

The Chat Shop
Q West, Unit 1.19
Great West Road
Brentford
TW8 0GP

Get in touch

Phone (UK): 020 3567 1037

Phone (US): 1 702 986 0846

Email: ideas@thechatshop.com