Rapid deployment customer support live chat

Drowning under a sudden influx in support queries? We’ve got your back.

Whether you need native English speaking live agents, chatbots or hybrid solutions, let us take some of the pressure off your team.

How we can help

If you’re struggling to keep up with support queries due an unexpected situation, we’ve got you covered.

With rapid deployment chat solutions, we can be up and running in no time to take the strain off your team and provide support where it’s needed most. Happy customers, happy staff.

We can provide a highly trained native-English speaking team, a custom-created chatbot, or a blend of both to create the ideal solution for you. We focus on the most frequent interactions to allow faster deployment, a small compromise when time is critical.

Our solutions

Human live chat

We can be live with a native-English speaking team in just 7-14 days to take the pressure off your team.

We accept just 1% of UK and US-based applicants to join our team. Agents receive 100+ hours of paid training and are measured across 20 different metrics weekly.

By nurturing the right people, training them to the highest standards with the best technology, we deliver results.

Chatbot

Are your team bogged down with simple FAQs? We can be live with a chatbot in 5-10 days to reduce your cost to serve.

Our AI Chat uses market-leading Natural Language Processing and Machine Learning combined with our expertise to enhance acquisition and retention.

Our award-winning experts will conceive, create, manage, and optimise AI chat to support or replace agents.

Human + AI chat

Service visitors at scale with the perfect blend of Human Chat and conversational AI, up and running in just 10-20 days.

By implementing AI chat to handle the more frequent, everyday enquiries, we release our native English-speaking agents to focus on the visitors who need them most.

We integrate AI into the agent’s interface to help them find the right answers and assist your customers more efficiently.