We accept just 1% of UK and US-based applicants to join our team.
Our agents receive 100+ hours of paid training and are measured across 20 different metrics weekly along with an ongoing personal development plan.
By nurturing the right people and training them to the highest standards with the best technology, we deliver real results.
Like real agents, AI needs to be managed over time to deliver the best results.
Our AI Chat uses market-leading Natural Language Processing and Machine Learning combined with our expertise to enhance both retention and acquisition.
Our award-winning experts will conceive, create, manage, and optimise AI chat to support or replace agents.
Human + AI Chat
Service visitors at scale with the perfect blend of Human Chat and conversational AI.
By implementing AI chat to handle the everyday enquiries, we release our native English-speaking agents to focus on the visitors who need them most.
We integrate AI into the agent’s interface to help them find the right answers and assist your customers more efficiently.