←Back to Live Chat Agent job description Please provide us with a copy of your CV/Resume for review (required). Accepted filetypes: pdf, doc, docx. 3mb max filesize limit Please do this typing test and attach the screenshot of your results - please note the minimum requirement is 65wpm Accepted filetypes: jpg, png. 1mb max filesize limit Please perform an Internet Speed Test at http://beta.speedtest.net/ and attach the screenshot of your results. Accepted filetypes: jpg, png. 1mb max filesize limit Please finish the following statements: I would make a great part of the team because... When it comes to working from home, I am most interested in learning… My strongest attributes as a professional are... A perfect live chat is… Tell us more about you: Where are you located? UKUSAOther Please confirm where in the UK you are located Please confirm which US state you are located in Please confirm which country you are located in Earliest Time In (In UTC) 00:0001:0002:0003:0004:0005:0006:0007:0008:0009:0010:0011:0012:0013:0014:0015:0016:0017:0018:0019:0020:0021:0022:0023:00 Latest Time Out (In UTC) 00:0001:0002:0003:0004:0005:0006:0007:0008:0009:0010:0011:0012:0013:0014:0015:0016:0017:0018:0019:0020:0021:0022:0023:00 Preferred Amount of Hours Per Week Tell us more about your skill set Sales 1 - Excellent2 - Great3 - Average Please explain your rating on this. Lead Generation 1 - Excellent2 - Great3 - Average Please explain your rating on this. Customer Service 1 - Excellent2 - Great3 - Average Please explain your rating on this. Technical Support 1 - Excellent2 - Great3 - Average Please explain your rating on this. Let’s go over some requirements New agents are required to go through up to 100 hours of training. This training is held Monday through Friday, between the hours of 9am and 6pm (UK Agents) and 12pm - 6pm (US Agents) UTC.Our training is conducted online, however there are training calls involved as well. Our training is an interactive program, not a self-learning software. This is not something you would be able to do while you tend to other commitments and would require your full attention. Can you commit to that? YesNoPlease tell us about your home office setup and how it would allow you to work distraction free. Agents are required to have a dual monitor setup. Is this feasible for you? YesNoAre you able to hard wire your internet? YesNoIf you are working from a laptop with an external monitor, we highly encourage also using an external keyboard and mouse. Is this feasible for you? YesNoN/AHow can we get in touch? First/Last Name Phone Number Email Have you ever applied for a role with us before? YesNo By ticking this box I acknowledge that I have read and understood The Chat Shop Candidate privacy noticePlease note that we will require ID during the application process.