The Chat Shop Blog
Here are our musings from delivering real conversations. Our blog brings together insight from our experts and some select guest authors. The latest trends, techniques and thinking regarding sales enablement and customer service.
Infographic: Live Chat and Chatbot Market 2019
According to Zendesk and Dimensional Research¹, a good first impression inspires 24% of users to become loyal customers for two years or more; whereas a bad first impression causes 39% of users to avoid companies...
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