The Chat Shop Blog
Here are our musings from delivering real conversations. Our blog brings together insight from our experts and some select guest authors. The latest trends, techniques and thinking regarding sales enablement and customer service.
Infographic: Live Chat and Chatbot Market 2019
What is a chatbot? How do chatbots work? What can chatbots be used for? Do customers dislike chatbots? What is machine learning? Natural language processing and understanding explained. How to build an effective chatbot Benefits...
