The Chat Shop Blog
Here are our musings from delivering real conversations. Our blog brings together insight from our experts and some select guest authors. The latest trends, techniques and thinking regarding sales enablement and customer service.
Infographic: Live Chat and Chatbot Market 2019
The way we do business is changing, and a good offering just isn’t enough to convert anymore. Customers now expect instant, personalised and exceptional service, and they won’t purchase from brands that don’t offer this....
